FINRA arbitration & investor recovery — Missouri · Iowa · Indiana

Losses that weren’t your fault may be recoverable.

You placed your savings in the hands of a professional. If your account shows unexpected losses, ClearScope Counsel LLC works to recover your funds — advocating for individual investors, retirees, and families through FINRA arbitration and other securities disputes against broker-dealers, registered reps, and investment advisers. Based in Missouri, reviewing cases for investors in Missouri, Iowa, and Indiana.

Please do not send account statements, personal financial information, or other sensitive documents until we have completed a conflicts check. A preliminary inquiry does not create an attorney-client relationship.

33%Flat contingency. The fee only exists if your recovery does.
$0Upfront attorney fees or costs, in writing before we start.
1 dayOne business day for a reply from a Missouri-licensed attorney.
// Claimant representation comes first

What we pursue for investors who were wronged.

When an advisor, broker, or firm fails to act responsibly, the damage reaches far beyond an account balance. We build a clear record, assess the available claims, and pursue a strategy tailored to the loss and your goals. Every matter begins with a candid fit assessment, not a promise about results.

Unsuitable recommendations

Investments or strategies that did not match your objectives, time horizon, risk tolerance, liquidity needs, or income needs.

  • Concentrated or over-weighted positions
  • Variable & indexed annuities
  • Structured & market-linked notes
  • Non-traded REITs
  • Private placements & Reg D offerings
  • Leveraged & inverse products
  • Margin and options strategies

Unauthorized trading

Trades, transfers, account changes, or withdrawals you did not approve, or never had a meaningful chance to understand.

  • Trades placed without consent
  • Discretion exercised without authority
  • Unapproved transfers & withdrawals
  • Changed beneficiary or account titling
  • Forged or altered paperwork

Excessive trading & churning

Trading that appears driven by commissions or production rather than your investment objectives.

  • High turnover rates
  • Cost-to-equity ratios that outrun returns
  • In-and-out trading
  • Mutual fund switching
  • Unnecessary annuity exchanges

Breach of fiduciary duty & misrepresentation

Advice, omissions, conflicts, or conduct that may have put the professional’s interests ahead of yours.

  • Undisclosed conflicts & compensation
  • Misstated risk or return
  • Omitted material facts
  • Failure to supervise
  • Negligence in account handling

Outside-business & private-investment losses

Losses tied to undisclosed or improperly supervised outside business activity, private deals, promissory notes, or other investments outside the ordinary account process.

  • Selling away
  • Promissory notes
  • Private funds & side ventures
  • Undisclosed outside business activity
  • Payments sent to an advisor personally

Older-investor exploitation

Unusual transfers, financial exploitation, or unexplained account changes affecting retirees and vulnerable adults. See our guide to elder financial exploitation.

  • Unexplained transfers & withdrawals
  • New or changed beneficiaries
  • Trusted-contact and Rule 2165 failures
  • Cognitive-decline red flags missed
  • Retirement savings placed at risk
// Worth a closer look

Is something wrong with your account?

You may benefit from a case review if you are seeing any of the following.

  • Trades you did not authorize or cannot explain
  • A sudden strategy shift that feels inconsistent with what you discussed
  • Large losses after being told an investment was low-risk, protected, or dependable
  • Frequent buying and selling in an account intended for long-term investing
  • Money directed to an advisor personally, to a private venture, or to an unfamiliar platform
  • Pressure to act quickly, keep an investment private, or avoid asking questions
  • A professional who communicated outside ordinary firm channels or avoided written explanations

These signs do not establish a claim by themselves. They are reasons to preserve records and obtain an informed legal assessment.

A thick stack of printed account records held together by a brass clip, lit from one side against a dark green ground
The record is the case. Statements, confirmations, trade blotters, account agreements, even the messages nobody thought to keep.
// Built before anyone sees a hearing room

The case gets built long before the hearing.

Depending on the matter, a focused case plan may include:

  • Reconstructing the account story from agreements, statements, trade records, communications, and your investment objectives
  • Evaluating forum eligibility, potential claims, defenses, deadlines, and requested remedies
  • Drafting a clear Statement of Claim that combines the key facts, governing duties, loss theory, and your requested relief
  • Planning document discovery, follow-up requests, and non-party evidence
  • Reviewing arbitrator disclosures and ranking candidates against the needs of the case
  • Assessing early whether an industry, product, standard-of-care, or damages expert would materially strengthen the claim
  • Preparing witnesses, exhibits, mediation strategy, and the final hearing presentation
// How a case begins

Clear steps. No manufactured urgency.

You do not need every document or legal theory figured out before reaching out.

Preliminary intake & conflicts screening

We discuss who was involved, what happened, what you invested, what you were told, and what you want to accomplish. We screen for conflicts before requesting sensitive records.

Record & claim assessment

Once conflicts are cleared, we identify the documents that matter and assess the procedural path, potential claims, deadlines, and damages evidence.

Strategy & engagement

If the matter is a fit, you receive a written engagement proposal explaining the contingency fee, expenses, and next steps before representation begins.

Pursuit of the matter

We develop the case and pursue the appropriate resolution path, including a Statement of Claim, arbitrator selection, discovery, mediation, and hearing preparation when FINRA arbitration applies.

// Fees built around the case

If we don’t recover, there is no fee.

For qualifying investor-recovery matters, the fee is a flat 33% of any amount recovered.

33% contingency

A flat one-third of any recovery. No tiered increases, no hidden math.

Nothing upfront

No upfront attorney fees or costs. You pay nothing unless we recover on your behalf.

In writing, before we start

The percentage and how expenses are handled are confirmed in a written contingency fee agreement before representation begins.

No recovery is guaranteed. A free intake discussion does not create an attorney-client relationship.

// Experience that translates to the dispute

Industry experience, pointed back at the industry.

Dontay Phillips at the ClearScope Counsel office in Kansas City
FINRA dispute-resolution experienceSupported FINRA arbitration proceedings, attended hearings, analyzed the Code of Arbitration Procedure, and assisted with drafting awards during a FINRA legal internship.
Broker-dealer operations & disclosureWorked on Rule 4530 reporting and WebCRD U4/U5 filings at Goldman Sachs, and researched broker-dealer complaint practices and escalation at Wells Fargo — the same reporting machinery your claim will run through.
Litigation disciplineMissouri litigation experience from intake through pleadings, discovery, hearings, mediation, negotiation, and resolution.
Washington University School of LawJ.D. with a Certificate in Business & Corporate Law, with coursework in securities litigation and arbitration.

Also serves on FINRA’s dispute-resolution arbitrator roster, subject to FINRA’s neutrality and continuing-disclosure rules.

// Local access. FINRA forum fluency.

Midwest corridor focus.

ClearScope Counsel is based in Missouri and evaluates FINRA arbitration matters across the Midwest corridor.

MissouriSt. Louis and Kansas City — home base.
IowaDes Moines — FINRA arbitration matters, under Model Rule 5.5’s arbitration provision.
IndianaIndianapolis — FINRA arbitration matters, under Model Rule 5.5’s arbitration provision.

Representation in a FINRA matter is subject to conflicts, the particular facts, and any jurisdictional requirements that apply to the engagement. We may associate or refer local counsel when appropriate.

// Selective, conflict-screened

FINRA disclosure expungement for brokers & registered reps.

Investor and claimant representation is the practice priority. ClearScope Counsel LLC may also accept defined FINRA Rule 2080 expungement matters, removing eligible customer dispute information from BrokerCheck, when they do not conflict with the current investor-side docket.

Disclosure expungement (Rule 2080) — flat fee starting at $7,500, confirmed after a scoping call

  • Eligibility review against Rule 2080’s narrow standards
  • Drafting and filing the expungement request
  • Hearing preparation, even for unopposed matters
  • Coordination of any required court confirmation, filed in Missouri

FINRA’s own filing and hearing fees are separate, paid directly to FINRA, and not included in this flat fee. Accepted selectively and screened for conflicts with our investor-side matters.

FINRA expungement services →

Request scoping →

// Regulatory Watch

What we're watching in FINRA & securities right now.

A running log of rule changes, enforcement trends, and arbitration developments that can affect an investor’s case, written up as they happen.

Loading the latest entries…

See the full tracker →

// Resource

Not ready to call yet?

The Broker-Dealer vs. Investment Adviser guide explains the two professional types and how to check a professional’s record. Concerned about an aging parent or relative? Start with the elder financial exploitation guide.

// FAQ

Questions investors ask first.

Many disputes between customers and FINRA member firms or their associated persons are resolved through FINRA’s arbitration forum rather than a court case. Whether it applies depends on the parties, agreement, claims, and facts of the matter.

Losses alone do not establish a legal claim. A review looks at what was recommended or done, what you were told, your investment profile and instructions, the account record, the cause of the loss, and applicable deadlines.

Deadlines can be complicated and fact-specific, and they vary by claim type and forum. Do not wait to get a timely assessment simply because you are still gathering records.

FINRA arbitration matters are evaluated for investors in Missouri, Iowa, and Indiana. Outside that area, we will be direct about whether a referral to local counsel makes more sense than an engagement here.

For qualifying investor-recovery matters, the fee is a flat 33% of any amount recovered. There are no upfront attorney fees or costs — you pay nothing unless we recover on your behalf. The exact terms are confirmed in a written contingency fee agreement before representation begins.

No. An attorney-client relationship begins only after conflicts are cleared and a written engagement agreement is signed.

// A better first conversation

Bring what you know. We’ll help you identify what matters next.

The first question is not whether we can promise a result. It is whether your experience deserves a careful, disciplined review. No attorney-client relationship is created until conflicts are cleared and an engagement agreement is signed.